Shipping policy

At QYDOS , we strive to ensure that your orders are delivered safely and on time. Please read the details of our shipping policy below:

1. Shipping Locations

  • We currently ship only within India.
  • Orders placed from outside India cannot be fulfilled at this time.

2. Processing Time

  • Orders are typically processed within 1-3 business days after confirmation of payment.
  • Personalized or custom-made products may require additional processing time, which will be communicated during order confirmation.

3. Shipping Time

  • Standard delivery time is 7 days from the date of order dispatch.
  • Delivery timelines may vary based on your location and unforeseen circumstances like weather, strikes, or natural disasters.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly stated at the time of checkout.
  • Free shipping may be offered on orders above a specified amount as per ongoing promotions.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.

6. Undelivered Packages

  • If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for additional shipping charges to resend the package.
  • We are not responsible for lost or stolen packages marked as "delivered" by the courier.

7. Damaged or Missing Items

  • In case of damaged or missing items, please notify us within 48 hours of receiving your order. Email contactus@qydos.in with your order details and photos of the damaged items.

8. Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us: